I'm a university professor in the United States, and I earned my Ph.D. from the University of Kansas. I currently teach communication in a college of business. I have authored more than a dozen peer-reviewed journal articles on communication and marketing. I have produced documentary films that have been accepted to film festivals and screened on public TV.
Over the past few years, business professionals consistently tell me that people don't know how to communicate any more. They say people have forgotten how to make eye contact, handle conflict in person, and deliver a message clearly and persuasively. Through my online Soft Skills courses and in-person workshops, my aim is to improve people's communication and soft skills.